Legal
Privacy Policy
PRIVACY POLICY
PRIVACY POLICY STATEMENT
This Privacy Policy details the approach that Shimadzu UK Ltd takes to the use of personal information from, and related to, our customers. It sets out details of the information that we may collect from you and how we may use that information. This Privacy Policy should be read alongside, and in addition to, our website terms and conditions.
At Shimadzu UK Ltd we use information collected on-line to develop and enhance the services we offer to you and to help us build our business. We take privacy issues seriously and are open about the way data is collected and used..
WHAT DATA IS COLLECTED AND HOW IS IT USED ?
When you visit an Shimadzu UK Ltd website, the only data that we capture is that submitted via e-mail, by submission of a feedback form. Such data is maintained only for so long as necessary in order to fulfill your feedback request.
When you register for a service provided by Shimadzu UK Ltd, you may need to choose a user name and password for authentication purposes. For administration purposes, we will also require your name, address, telephone number and e-mail address. This may be used to send you information about your account and any Shimadzu UK Ltd promotions. You may elect not to receive such promotions.
IS PERSONAL INFORMATION DISCLOSED TO THIRD PARTIES ?
Shimadzu UK Ltd does not sell, trade, lease or rent your personal information to others.
WHAT PURPOSES IS PERSONAL INFORMATION USED FOR ?
The primary use that we make of personal information is to produce aggregate statistics about our customers, sales, traffic and related information but these statistics do not include any personally identifying information.
The information may be used to provide you with a personalised browsing experience when using the Website and to manage any account that you hold with us and to comply with legal and regulatory requirements.
From time to time Shimadzu UK Ltd may employ other companies and individuals to work on our behalf. Examples of such work might include: sending e-mail, analysing data and providing customer call-centre services. Such agents have access to the personal information needed to perform their functions but may not use it for other purposes.
Our Quality Control department may contact you as part of our continuous quality development programme. Such calls will be made only to identify your experience of our services and to elicit your suggestions for improvement. You will be under no obligation to answer any such questions.
We may ask our market research partners to contact you by telephone as part of a survey of our services. You will be able to choose at the time whether or not you want to take part in any such survey.
Because the Internet infrastructure is global, and it is not possible to predict the routes that information sent over the Internet will take, the information you provide may be transferred temporarily via a route which takes it outside the European Economic Area as it passes between you and Shimadzu UK Ltd. By submitting your information you consent to this transfer.
HOW IS PERSONAL PRIVACY PROTECTED ?
Shimadzu UK Limited is registered as a Data Controller with the Data Protection Registrar and uses up to date industry procedures to keep personal data as safe and secure as possible and to protect such data against loss, unauthorized disclosure or access. Please remember that you are responsible for protecting your password/user name and must not share it or allow its disclosure it to anyone.
Shimadzu UK Ltd reserves the right to change this Privacy Policy and changes will be posted on the Website. Your continued use of our services signifies your agreement to any changes.
WHAT ARE YOUR RIGHTS?
You have the right to contact us in order to find out what information we hold about you (please note that a £10 fee will be payable) or to access, cancel or correct any information that we hold about you.
You may also contact us in writing to inform us if you do not wish to receive any marketing materials from us.
COOKIES
The Website uses cookies. Cookies are small files stored on your computer's hard drive which are used to collect your personal information. You may choose to refuse cookies but, if you do so, some of the functionality of the Website may not longer be available to you.
For more information about cookies, including further details as to what they are and how to refuse them, please visit www.allaboutcookies.org.
