Shimadzu´s quality management

Living customer orientation, process optimization, increasing economic viability

With our high-quality products we aim at customer needs and we are committed to reach absolute quality orientation and customer satisfaction in our entire processes. Our quality management also becomes the driving force for the continuous improvement of our performance. In addition, Shimadzu sets as highest priority, to be in accordance with ethical values, environment and nature.

The basis of our success lies in our enthusiastic and motivated personnel who, in close cooperation with our customers, design and realize individual solutions.

  • Shimadzu cares for the environment
  • We support our customers
  • We plan our future conscientiously
  • Shimadzu has an efficient and constant Quality-Management-System

Certifications held by Shimadzu UK

ISO 9001:2015 certification

ISO9001 logo

The ISO 9001:2015 certification confirms that Shimadzu takes a common-sense approach to consistently satisfy customers and other stakeholders with its strong quality control systems, which provide the basis for effective processes and effective people to deliver an effective product or service time after time.

 

Scope: The sale, service and associated support for a range of analytical laboratory instrumentation and testing machines, including liquid and gas chromatography, mass spectrometry, UV, IR, and NIR spectroscopy and environmental analysers.

Certifications held by Shimadzu Europa GmbH

ISO 9001:2015 certification

Shimadzu ISO 9001:2015 certification

The ISO 9001:2015 certification confirms that Shimadzu provides the required processes and standards for its encouragement in a sustainable and good working quality management. Shimadzu lives customer orientation and searches continuously for new solutions for economic viability.

 

Scope: Sales, installation, service and preventive maintenance of analytical products.

EN ISO 13485:2016 certification

Shimadzu EN ISO 13485:2016 certification

The EN ISO 13485:2016 certification confirms that Shimadzu provides and maintains the required processes for achievement of regulatory compliance for medical devices and IVD medical devices.

 

Scope: Sales, installation, service and preventive maintenance of radiology and ultrasound.

Scope: Sales, installation, service and preventive maintenance of IVD analytic devices for the area of liquid chromatography-mass spectroscopy (LC-MS) and liquid chromatography (LC).